Some quick references and advice for emergency situations can be found here.
If you are bringing a pet to our clinic for the first time and have already scheduled an appointment, please complete this Fear Free Pre-Visit Questionnaire prior to your visit. Please note, this is not an appointment request form and any responses received that do not match a pet in our system will be discarded.
If your pet is experiencing a life-threatening emergency, please call and/or head to Veterinary Emergency & Specialty Hospital of Wichita or Urgent Pet Care immediately. Veterinary Emergency & Specialty Hospital of Wichita (Open 24 hours) 316.262.5321 5618 W 21st St, Wichita, KS 67205
We are accepting new patients! For non-established clients, please see our cancellation and no-show policy below:
Our goal is to provide quality care to all our patients in a timely manner. No-shows and day-of cancellations not only inconvenience our team, but prevent us from providing care to other patients. For non-established clients, we require a deposit over the phone for the examination fee at the time of scheduling.
When you book your appointment, you are holding a space on our schedule that is no longer available to other patients. If cancellation is necessary, we require that you call at least the day before your appointment. Appointments are in high demand, and your advance notice will allow another patient access to that appointment time. If you need to cancel your appointment, please call us during business hours. If necessary, you may leave a detailed voicemail message and we will return your call as soon as possible. In the case of a no-show or day-of cancellation or late arrival of 10 minutes or more, we reserve the right to keep the exam deposit that was paid at the time of scheduling.
Please schedule an appointment so we can more efficiently serve you. 316.364.3799